Terms & Conditions

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​Payment

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Once your child's first session of English tuition has been agreed, we will schedule a meeting via the Zoom communications platform and email you and/or your child the login details. An invoice for the initial lesson will then be raised, which should be paid 72 hours before the lesson's commencement. If you choose to continue with tuition, monthly invoices will thereafter be raised with payment due at least 48 hours before the next session. ​​

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Cancellation & Refunds

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In the event of cancellation, please provide us with as much notice as possible.  We cannot provide refunds if your child misses a session or arrives more than 15 minutes late, unless you notify us by 12:00 p.m. on the day of the lesson. However, we’ll do our best to arrange an alternative session for your child within the same week whenever possible.

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In the unlikely event that the tutor needs to postpone or cancel a session, we will endeavour to give as much notice as possible to offer an alternative session or arrange a refund or credit for that session.​

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Holidays

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We will provide as much notice as possible of any holiday to be taken by the tutor. 

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General

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Like any educator, we cannot guarantee that your child will achieve the desired performance or grades in their final exams.

 

We aspire to deliver the most effective pedagogy for your child's key stage, tailoring lessons to their specific needs and abilities, and preparing them for success.

 

To enable us to help your child to the best of our abilities, we kindly ask that you:

 

• Provide us with the dates of any school-specific assessments, such as mock exams.

• Keep us updated about your child's progress at school.

• Keep us updated about any learning difficulties your child may have.

• Keep us updated about any new or ongoing social, emotional, or mental health concerns.

• Agree to your child's use of the camera and the microphone during lessons, and the completion of written work on the Zoom whiteboard, as needed.

 

N.B. Please note that Zoom works best on laptops or desktop computers, rather than tablets, and via the app rather than the browser version. Using a tablet and/or the browser version of Zoom will limit your child's access to features. 

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Acceptance of Terms & Conditions

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By sending your child to their first session, you will be deemed to have accepted these terms and conditions.

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Name: Deborah Delacroix

Phone: 07861 822 512  Email: deborah@inspiredbyenglish.com

 

Updated: 15 September 2025